Grievance Redressal Policy

Critical Notification – Impersonation & identity theft of Jay Rajnikant Thacker & Brand Wealth Nation

It has come to our notice that there are some groups or platforms, who are defrauding investors with Identity theft of Jay Rajnikant Thacker. This is done by impersonating as the said RIA and giving out stock tips or any other securities advice for free or otherwise. We have taken necessary legal and regulatory steps to report such perpetrators. 

Our social media handles and contact points mention this fraud warning prominently. This seems to be an organized crime where many entities and advisers’ identities seem to being misused to lure gullible prospects. We request that any such incident should be reported to the Regulators and the Law agencies. As, these are outside our purview and we are ourselves victim of such miscreants, its representations should not fall under our Grievance redressal mechanism and should not be reported under this process.

We ask for the investors to stay vigilant about such deceptive offers through groups or otherwise and don’t fall for unrealistic returns or other commitments.

The Grievance Policy

We believe, you, customers are the very reason of our professional existence and partnering with you to provide impeccable advice is our sole motto. It is our endeavor to address your queries to the best of our ability. Still, there could be a situation where you might feel the need to raise any specific complaint which is beyond regular service queries and allied communications. In such a situation, You can specifically contact us for addressing your concern through the contact form on our website or on our e-mail id: concern@wealthnation.in

If your grievance is not resolved to your satisfaction, you can seek further resolution through the regulator Securities and Exchange Board of India (SEBI) complaints mechanism. It can be accessed by the link – SCORES or download the SEBI SCORES Google / SEBI SCORES Apple mobile applications. Please note that this grievance mechanism is for the Clients who have availed our SEBI regulated Investment Advisory Services, And are not satisfied with the Resolution provided by us to their Complaint in stipulated time. The SCORES portal provides the structure to resolve the grievance online. It has multi layer approach with bound time frames to resolve the customer complaints in a thorough manner.

If the Investor/Customer is not satisfied with the final resolution provided on the SCORES and/or wants to resolve through arbitration process, there is the option to online register the grievance on the Online Dispute Resolution (ODR) portal. The Portal for securities markets called the SMART ODR (Securities market approach for resolution through ODR] can be accessed by this link – SMART ODR

Please note that these frameworks are set up for effective complaints resolution and follow the time bound structure both for filing and resolution to ensure system integrity. These systems work to enhance the client confidence and supplement other legal remedies.